Refund Policy

Once a charge has posted to your payment account, it is no longer eligible for a refund. Because every plan unlocks the full feature set immediately, access to the Service is delivered in full at the moment of purchase. Please review your order (including the plan, price, and the server it covers) before completing checkout.

• You may cancel your subscription at any time; cancellation stops all future charges.
• After cancelling, your server keeps full access until the end of the billing period already paid for.
• Payments already posted, including for partially used billing periods, are not refunded or prorated.

To avoid being charged for an upcoming period, cancel before your renewal date. Renewal charges that have already posted are subject to Section 1.

Lifetime purchases are a one-time payment and are not eligible for a refund once the charge has posted. If you are unsure whether Ludicrous Bot fits your community, we recommend reviewing the full command list and documentation, or asking questions in the support server before purchasing.

If you believe a charge was made in error (for example a duplicate charge, or a renewal after a confirmed cancellation), contact us through the support server as soon as possible. Suspected billing errors are reviewed on a case-by-case basis.

If you have a concern about a charge, please contact us before opening a dispute with your bank or card issuer. Nearly all billing questions can be resolved faster and more smoothly by working with us directly.

Temporary downtime, maintenance windows, or interruptions caused by third-party services (such as Discord outages) do not entitle a purchase to a refund. See the Terms of Service for details on service availability.

We may update this policy from time to time. Changes apply to purchases made after the updated effective date and will be posted on this page.

Questions about billing? Reach us through the support server and we will be glad to help.